Refund and Cancellation Policy

Last updated: April 27, 2026

Secure Salt is a software subscription service.

Cancellation

Customers may cancel future renewals at any time through their account settings or by contacting support at support@securesalt.com. Cancellation stops future billing. Access to paid features may continue through the end of the current billing period unless otherwise stated.

Refund

Unless otherwise required by law, subscription fees already paid are generally non-refundable. If you believe you were billed in error, please contact support and we will review the matter promptly.

"We want customers to be satisfied. If there is a billing issue or exceptional situation, contact us and we will review requests in good faith."

— John Waller, CEO

Need help with billing?

Contact support@securesalt.com